Customer Service

At Kitsio, your satisfaction is our priority. We’re here to help with everything from order questions to sizing advice. Our friendly team is ready to make your shopping experience as smooth as possible.

How We Can Help

  • Order Enquiries — Need an update on your order? Include your order number and we’ll get back to you quickly.
  • Sizing Help — Not sure which size to go for? Check our product pages for detailed size guides, or reach out and we’ll help you find the perfect fit.
  • Returns & Exchanges — Want to return or swap an item? See our Return & Refund Policy for details, or contact us directly.
  • Product Questions — Curious about a specific jersey? We’re happy to provide more details.
  • General Enquiries — Anything else? We’re all ears.

Get in Touch

Email: mail@cxcow.com

Phone: +44 7325 884095

Address: 272 Irish Street, Derry/Londonderry, Northern Ireland BT47 2BD, United Kingdom

Response Time

We aim to respond to all enquiries within 24 hours on business days (Monday to Friday, 9:00 AM – 6:00 PM GMT).

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